Frequently Asked Questions

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Frequently Asked Questions2021-02-26T08:35:20+00:00

How can I pay for my subscription and/or training?2021-02-24T15:59:01+00:00

There are two ways you can pay which are online with card by clicking “pay now” on your invoice or else by bank transfer.

How do I renew my subscription?2021-02-24T15:57:54+00:00

You will receive an renewal reminder from our subscription team, just reply to the email with which option you wish to proceed with, they will process the order and at this point you will receive your invoice.

Does Procad have a blog?2021-02-24T15:56:08+00:00

You can check out Procads blog by clicking here

How do I contact technical support?2021-02-24T15:55:01+00:00

You can log a ticket by emailing [email protected] and a member of our support team will contact you directly.

Is there an option to customise the training?2021-02-24T15:54:02+00:00

Yes, however, please note that this may cost extra.

Do you offer private training?2021-02-24T15:51:08+00:00

Yes, we can offer you private training. Please note all our training is now online due to Covid-19 restrictions.

What is included with Autodesk Certification Professional (ACP)2021-02-24T15:49:09+00:00

This is the logical credential for advanced and professional Autodesk software users who possess at least 400 hours of real-world Autodesk software experience. We recommend this course of action to user that have used the software for multiply years on a daily basis.

What is Autodesk Certified User (ACU)2021-02-24T15:30:25+00:00

Autodesk Certified User (ACU) certification is an excellent way for students with about 40 hours of real-world Autodesk software experience to validate their software skills. We recommend this course to user that have worked with the software for over a year.

Do I receive a qualification after my training?2021-02-24T15:27:39+00:00

You receive a certificate of completion from Autodesk.

Does Procad offer free webinars?2021-02-24T15:26:27+00:00

Yes, we have a series of webinars scheduled – find out more

Is car parking provided?2021-02-24T15:24:23+00:00

Complimentary car parking is provided at the Limerick training centre.

Where is Procad Training Centre located?2021-02-24T15:23:28+00:00

Portal House, Raheen Business Park, Limerick